1. Features

Features

Your knowledge base provides support even when you’re not around.

knowall-06Always Available Support

By offering self-service support with a knowledge base customers can help themselves without having to raise a support ticket. KnowAll frees up time for you and your team.

knowall-01Instant Answers

KnowAll offers instant answers to your customers queries. They will love getting help without having to wait for a response from a support agent.

knowall-05Customizable

Easily customize KnowAll to reflect your company’s brand. Change the logo, colors and more in a click. No coding knowledge required.

Looks great on any device

KnowAll looks fantastic on desktop, laptop, tablets and phones. So your customers can access your knowledge base whatever device they use.

knowall-responsive

Actionable Analytics

Get meaningful, actionable insights from your knowledge base.

knowall-04Analytics Dashboard

The analytics dashboard allows you to review the key success criteria for your knowledge base, without the need for additional tools. Understand your visitors and make your content better.

knowall-02Article Feedback

Know which articles are helping your users and which need improving. With our feedback tools your visitors can rate and leave feedback on articles.

knowall-03Search Analytics

Know exactly what your visitors are searching for, what they need help with, and what content they’re not finding. No more guessing what articles to write, your visitors will tell you!

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